[ comparison demo ]
Algomo on Qualtrics
Qualtrics sells experience management software for customer, employee and market research. Its own website runs a chat built on Qualified.
We added Algomo to Qualtrics's public website ourselves, without any help or setup from Qualtrics, and recorded a visitor using it. The prices, stock and pages in the video are Qualtrics's own, as the site showed them that day.
This is a demo on Qualtrics's public website. Qualtrics is not an Algomo customer. Qualtrics did not make or endorse this demo.
Don't believe it? Open the live demo and ask: “What are the limits of the free account?”
Try Algomo on Qualtrics yourselfWhat the recording shows
7 things Algomo does on Qualtrics's site, each with the moment it happens.
Co-navigation
A visitor who runs hotels and spas asks which package fits. Algomo opens the pricing page beside the chat and points them to the package the page names for hotels.
None of the 47 competitor bots we tested in September 2026 opened a page for the visitor.
Widgets
They ask to compare it with Digital. Algomo reads both product pages and sets the two side by side in one card.
4 of the 47 competitor bots we tested in September 2026 showed a card in the chat.
Live answers
They ask what it will cost. Algomo answers from the live pricing page as they ask, even when the honest answer is that it depends.
Qualification
Only when they want to talk to someone does Algomo ask for a work email.
Enrichment
Algomo looks up the email, finds a small hotel, and checks with the visitor that it is right.
Routing
This lead fits, so Algomo routes it to the mid-market team's calendar in the chat.
Meeting booking
They pick a time and the form fills itself in. Nothing is booked until they confirm.
Not in this demo
The booking is not confirmed and no summary email is sent.
The two people in the video are real and public. Their names show; the part of each email before the @ is blurred.
Booking a meeting: Qualtrics's current chat (Qualified) and Algomo
Qualtrics's current chat (Qualified) tested on 21 September 2026, in a new session on Qualtrics's pricing page. It may work differently today. The Algomo column is the video above.
| Qualtrics's current chat (Qualified) | Algomo | |
|---|---|---|
| Details asked | Email, full name, company and phone, one typed field per turn. | One work email. The agent looks up the company and the visitor confirms it. |
| Calendar | Needs a phone number. Without one, it offers a chat with a live rep instead. | A company in the right size range gets the right team's calendar in the chat, on email alone. |
| Price question | No price, and a request for an email on the first turn. | Says Qualtrics publishes no prices, explains what the price depends on and opens the pricing page. |
| Where answers come from | A knowledge base. No source is given and no page is opened. | The site's own pages, opened beside the chat as the agent answers. |
Questions before a call
Is Qualtrics an Algomo customer?
No. These brands are not Algomo customers, and they did not make or endorse these demos. We added Algomo to their public websites ourselves, without any help or setup from them. Prices, stock and reviews come from the website at that moment, so they change from day to day. Nothing is bought or booked in the videos. All names and trademarks belong to their owners.
Is there a head-to-head on Qualtrics's site?
Yes. Qualified vs Algomo on Qualtrics puts the chat Qualtrics runs today and Algomo in front of the same visitor, on the same site, with Qualtrics's own pages as the referee.
How long until it is live on our site?
One snippet and a URL. The agent reads the pages the site already serves and builds its tools from the endpoints those pages call. Systems that only staff can reach are connected with help, on Business and Enterprise.
Where do the answers come from, and what happens when the site changes?
From the live page and the site's own APIs, called in the visitor's session. A watchdog watches every connection and rebuilds a mapping when a redesign breaks it, so the next answer reads the changed page.
What does a conversation cost, and what does a failed one cost?
A conversation that actually helped someone costs five credits. One that went nowhere costs nothing. The plan sets the monthly credits, there is no overage, and no charge is ever added to the amount picked.
Who can change the agent once it is live?
AI agents, over MCP, from Claude, ChatGPT, Claude Code, Codex or Cursor, and anyone in the dashboard. Every change is staged in a session with a diff and saved in one step, so a person sees what changed before it is live.
What happens when a visitor needs a person?
Handover is built in. The person on the team gets the whole conversation, and escalation routing is set up with help on the Business plan.
What data leaves the visitor's browser?
Connectors run inside the visitor's own session, so their prices, region and basket stay where they are. Enterprise plans add a DPA, retention controls, SSO and a security review.
Can the same test run against the chat we have today?
Yes. The same questions to the current chat and to Algomo, on the site, with the site's own pages as the referee, the way this recording was made.
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